Monday, July 16, 2007

OOPS, OOPS: AT&T has two wireless data network failures in two weeks

Some customers of AT&T (formerly known as SBC) experienced problems with email and Internet access on their wireless devices Friday.

An AT&T spokesman confirmed that the company's GPRS data network, that services Blackberry and some other hand-held devices, had an outage from 7 to 10 a.m. in Maine, New Hampshire and Massachusetts. The issue has been resolved, according to the spokesman.

On July 2, AT&T also had an outage on its EDGE network in the Midwest and West. That glitch came three days after AT&T started selling the iPhone, which operates on the EDGE network, and sparked speculation that the outage was caused by the heavy iPhone usage. The AT&T spokesman said the outages were not part of any overall consistent network issue, and were not related to the iPhone.

AT&T said it spent $50 million in improving its EDGE network prior to the iPhone launch, including raising the data transmission speed. (info from The Wall Street Journal)

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